Last Updated: January 13, 2026
Policies for Website & Patient Communications
This page explains how Cohen Family Podiatry handles privacy, accessibility, and use of this website, as well as common office policies that patients frequently ask about. If you have any questions, please call 973-835-2794.
Contact & Office Info
Pompton Lakes, NJ 07442
Please do not submit sensitive medical information through general website forms or email. For clinical questions, call the office.
Privacy Policy
This Privacy Policy explains how we collect and use information on this website. It applies to information collected through this site and related online services. For questions, call 973-835-2794.
Information We Collect
- Information you provide: when you submit a contact request, appointment inquiry, or other form, we may collect your name, phone number, email address, and message.
- Technical data: we may collect device/browser information, IP address, approximate location (city/state), referral pages, and usage analytics to improve site performance and security.
- Cookies and similar technologies: the site may use cookies for basic functionality, performance, and analytics. Third-party widgets (e.g., form or accessibility tools) may also set cookies.
How We Use Information
- To respond to requests and communicate with you about scheduling or general inquiries.
- To operate, secure, and improve the website (including troubleshooting, performance monitoring, and abuse prevention).
- To comply with legal obligations and enforce our policies.
What We Do Not Intend This Website to Collect
This website is not intended for submitting protected health information (PHI) or urgent clinical details. If you need medical care, clinical guidance, or have an urgent issue, please call the office directly.
Sharing of Information
We do not sell your personal information. We may share limited information:
- With service providers that help us operate the site (e.g., hosting, analytics, embedded widgets), under appropriate safeguards.
- When required to comply with law, respond to lawful requests, or protect rights, safety, and security.
- In connection with a business transition (rare), subject to applicable legal requirements.
Data Retention
We retain information only as long as needed for the purposes described above (e.g., responding to requests, maintaining security logs), unless a longer retention period is required by law.
Your Choices
- You may request that we update or delete information you submitted through the website by calling the office.
- You can disable cookies in your browser settings; some site features may be impacted.
Children’s Privacy
This website is intended for a general audience and is not directed to children under 13. If you believe a child has provided information through this site, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent changes.
HIPAA Notice (Summary)
Cohen Family Podiatry complies with applicable patient privacy requirements, including HIPAA. This section is a high-level summary provided for convenience. A full Notice of Privacy Practices is available upon request at the office.
How We Use and Disclose Health Information
We may use and disclose protected health information for treatment, payment, and healthcare operations, and for other purposes permitted or required by law.
Your Rights (Examples)
- Request access to or copies of certain health records, subject to applicable rules.
- Request corrections of certain information.
- Request restrictions or confidential communications, where feasible.
- Receive an accounting of certain disclosures, as permitted by law.
Important Website Note
General website inquiries are not intended for transmitting sensitive medical information. For clinical matters, please call 973-835-2794.
Accessibility Statement
We are committed to providing a website that is accessible to the widest possible audience, including individuals with disabilities. We continuously work to improve usability and accessibility.
Accessibility Support
- We aim to follow recognized accessibility best practices for content structure, keyboard navigation, and readable typography.
- This website may include an accessibility tool to help visitors adjust the on-screen experience.
Feedback
If you encounter any accessibility barriers on this site, please call 973-835-2794 and let us know the page and issue you experienced. We will make reasonable efforts to address your feedback.
Terms of Use
By using this website, you agree to these Terms of Use. If you do not agree, please do not use the site.
No Medical Advice
Content on this website is provided for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with questions regarding a medical condition.
No Emergency Communications
Do not use this website or email to communicate emergencies. In an emergency, call 911.
Third-Party Services and Links
This website may include third-party tools or links (such as embedded forms or accessibility widgets). We are not responsible for the content, policies, or practices of third parties. Your use of third-party services may be governed by their terms and privacy policies.
Acceptable Use
- Do not attempt to gain unauthorized access to the site, servers, or systems.
- Do not interfere with normal operation (e.g., excessive automated requests, malware, or abuse).
- Do not submit unlawful, offensive, or harmful content.
Intellectual Property
All site content, design, logos, and media are owned by Cohen Family Podiatry or its licensors and are protected by applicable intellectual property laws. You may not reproduce or redistribute site materials without permission, except for personal, non-commercial use.
Disclaimer of Warranties
This website is provided “as is” and “as available.” We make no warranties of any kind regarding accuracy, reliability, availability, or fitness for a particular purpose.
Limitation of Liability
To the fullest extent permitted by law, Cohen Family Podiatry shall not be liable for damages arising out of or related to your use of this website.
Changes
We may update these Terms from time to time. Continued use of the website after changes indicates acceptance of the updated Terms.
Common Office Policies
The following office policies are provided as general guidance. Specific circumstances may vary. If you have questions, please call 973-835-2794.
Appointments & Cancellations
- Please arrive a few minutes early for check-in.
- If you need to cancel or reschedule, we appreciate as much notice as possible (ideally 24 hours or more) so we can offer the appointment to another patient.
- Repeated late cancellations or no-shows may affect future scheduling availability.
Insurance & Billing
- Insurance coverage varies by plan. We can verify general participation, but final determination of benefits is made by your insurer.
- Copays, deductibles, and any non-covered services are the patient’s responsibility at the time of service.
- Please bring your insurance card and a valid ID to each visit.
Prescriptions & Results
- Prescription refills may require adequate notice and, in some cases, a follow-up appointment.
- We will communicate results and next steps as appropriate; timelines may vary depending on labs, imaging, and insurer requirements.
Communication Preferences
We may contact you by phone, email, or text for scheduling and administrative purposes when you provide contact information. You can request preferred contact methods by calling the office.